Our Culture
USPI was founded with our customers in mind and we continue to operate daily with the same
intensity on customer satisfaction that we had when the company was created. That is USPI’ EDGE™.
USPI’s EDGE™, which stands for
Every Day Giving Excellence, is our company’s approach to
continuous performance improvement that enables us to exceed customer expectations in the clinical,
service, financial, leadership and partnership management areas of our business. USPI’s
EDGE™ is a powerful tool that is designed to assist us in providing the
highest possible levels of quality, safety and service to our customers, our physicians and their
staff, our patients and their families. It gives us the ability to share information learned at the
hands on level from facility to facility, employee to employee, in an effort to be the best at what
we do. USPI’s EDGE™ is designed to continually evolve. Each improvement
is a result of our employees learning a better way to ensure excellence for our customers and
then sharing this knowledge with others.
The Most Important common denominator amongst
our employees is an intense focus on our patients and their families and our physicians and their
staff. This customer focus is an overriding imperative. USPI is committed to, and proud of our inclusive
culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the
contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined
with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and
physician population. USPI strives to create and maintain such environments in each of our facilities and
within our Home Office. We are proud of the progress we have made in our pursuit of diversity and an inclusive
culture and encourage like-minded individuals to consider joining our company.